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Thank you for visiting and shopping at Wild Bunch Pet Gear (www.waudog.com.au). Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.

Shipping rates & delivery estimates

Shipping charges for your order will be displayed at checkout.

Shipment method

Estimated delivery time

Shipment cost

Standard Domestic

3-8 business days

$10.00 (Flat rate)

Standard New Zealand

6-12 business days

$12.20 (Flat rate)

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Customs, Duties and Taxes

Wild Bunch Pet Gear is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (tariffs, taxes, etc.).

International Shipping Policy

We currently ship to New Zealand only.

Returns Policy

Our Returns Policy provides detailed information about options and procedures for returning your order.

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